Privacy Policy
Last updated: August 2026 • Version 2.4
256-bit Encryption
All invoice records and client data are encrypted in transit and at rest.
Zero Data Selling
We never sell, rent, or monetize your customer lists or billing data.
Export & Delete Anytime
You retain 100% ownership of your invoice records and can export them anytime.
1. Information We Collect
When you create a BillPond account, we collect your email address, business name, currency preferences, and billing details provided during onboarding. When you generate invoices, we securely store recipient contact information, itemized services, amounts, and tax calculation records to populate your live workspace dashboard.
2. How We Use Your Data
We use your data strictly to provide core invoicing functionality: generating PDF files, tracking collection rates, scheduling automatic payment reminders via your configured custom SMTP, and providing AI assistance through the Zap AI assistant.
3. Third-Party Services & Integrations
BillPond connects with authenticated mail servers (Google Workspace, Outlook, AWS SES) only upon your direct configuration in Settings. We do not inspect email contents beyond what is necessary to dispatch your invoice PDFs and overdue reminders.
4. Data Retention & Deletion
You have the right to request a full export of your data or permanently purge your account at any time from Settings > Account. Upon deletion, all customer records, invoice histories, and uploaded logos are irrevocably removed from our production databases.